All features at a glance
Trayed offers everything you need for professional B2B trading of surplus goods. Discover the features for sellers and buyers.
For sellers
Sell surplus goods quickly and profitably
Product management
Product management & bulk import
Manage your products efficiently. Whether individual adjustments or bulk operations. The bulk import lets you create or edit hundreds of products in seconds.
- Excel/CSV import to specification
- Bulk editing of prices, best-before dates and quantities
- Create new products or update existing stock
- Clone items, also several at once (up to 10x)
- Best-before date as a specific date or as a note (e.g. "14 days from delivery")
- Unlimited stock for permanently available items
- Check your own catalog in the customer view
Variants & bundles with package validation
Group related products as variants or put together attractive bundle packages with automatic validation in the cart and checkout.
- Variants for different attributes
- Bundle packages with minimum order quantities per item
- Automatic validation at checkout
AI-powered market analysis for products
Let our AI support you in setting prices. Based on current market data, you receive useful insights for your pricing.
- Automatic market price research
- Price recommendations based on competitor analysis
- Monthly analysis quotas depending on your plan
Automatic product deactivation
Products are deactivated automatically when the "active until" date is reached or the quantity drops to zero. No manual intervention required.
- Automatic deactivation by date
- Notification about product deactivation
- Oversells can be controlled sensibly
Custom landing pages for your customers Pro
Create individual product pages with selected items. Perfect for exclusive offers or targeted customer outreach.
- Up to 20 products per landing page
- Custom title, description text and unique URL
- Optional: guest access without registration and public prices
- Automatic deactivation after 14 days
Pricing & billing
Automatic tiered price calculation
Define quantity tiers with different prices. They are shown to the customer transparently and calculated and validated automatically.
- Up to 10 price tiers per product
- Transparent display of price tiers in the catalog
- Validation of price tiers at checkout
- Display of the unit price per price tier in the catalog
Dynamic deposit calculation
Deposits for bottles, cans, jars and crates are calculated automatically and shown separately during the order process.
- Unit deposit (per bottle/can)
- Crate deposit (per crate)
- Automatic calculation based on order quantities
Prices on request
List products without a publicly visible price. Buyers see a "Request price" button, you approve the buyer and only then do your prices become visible to them.
- Offer products in the catalog without a visible price
- Buyers request with one click; you are notified by email and on the platform
- Approval per buyer, prices then visible only to them
Dynamic discount rules
Configure flexible discounts that apply automatically. Per partner, per item or per order.
- Discounts at the level of individual partners, items or entire orders
- Fixed amounts, percentage reductions or free-goods discounts
- Apply automatically to matching orders
Order management
Order management & status tracking
Keep an overview of all orders and move them through the process effortlessly. From receipt to delivery with seamless status tracking.
- Clear order list or Kanban board with filters
- Different statuses with notifications for buyers and sellers
- Shipment tracking with tracking number
- Export the order overview as a PDF, e.g. to hand over to shipping
- Contact details of the buyer directly in the order for quick questions
- Attach the invoice directly to the order; the buyer is notified
- Important events also in the notification center (bell, top right)
Order corrections with buyer confirmation
Adjust quantities, remove items, correct prices, select replacement items. The buyer receives your proposal and can confirm it directly.
- Quantity and price corrections as well as replacement item selection possible
- Buyer receives a proposal to confirm or reject
- Transparent change history
Complaint management
Complaints are recorded directly on the order and resolved with the buyer. If no solution is reached, the case can be escalated to the Trayed team.
- Create a complaint directly on the affected order
- Direct communication with the buyer via the platform
- Escalation to the Trayed team if no agreement is reached
Delivery times & locations
Define your delivery times and pickup locations - buyers or logistics providers immediately see when a pickup is possible.
- Manage multiple locations/warehouses
- Individual delivery times per location
- Choose between pickup or shipping
- Store shipping information that is shown to buyers on the product page and at checkout
Automation & integration
Sales agent mode
Are you a sales agent? Manage customers and orders on behalf of producers.
- Agents with their own login credentials
- Assignment to customers/regions
- Generation of commission reports
- List your own items and expand your personal catalog
- Invite an additional user with read-only access for the companies you manage
REST API for system integration Enterprise
Integrate Trayed seamlessly into your existing IT landscape. Our REST API and webhooks offer comprehensive automation options.
- Full API access to all resources
- Webhooks for real-time events
- Integration for automation tools or existing systems
- Transparently documented in our versioned API documentation
Account & team
Seller dashboard
All key figures at a glance. Revenue, open orders, active products and more in your personal dashboard.
- Overview of open and completed orders
- Filterable by individual parameters
- Quick access to important actions
Seller master data & company profile
Manage your company profile centrally - all relevant data for the platform and your buyers.
- Company logo and description
- Billing address and tax data
- Contact information for buyers
- Your own terms and conditions for your buyers
Subscription & feature management
Manage your Trayed subscription flexibly and book services or features at any time directly in the system.
- Flexible plan adjustments
- Add-on features bookable individually
- Transparent billing and direct payment options
Customer overview
Keep an eye on your customer relationships. Every buyer who has ordered from you at least once gets a personal record.
- Overview of all active customers
- Order history per customer
- Contact details and company profile
- Your own CRM information
Team & user management Pro
Manage your team flexibly with individual access. Transparent information about who edited what and when.
- Multiple users per company
- Traceability of changes
- Invitation by email
For buyers
Find quality goods at attractive prices
Shopping experience
B2B-optimized catalog for modern e-commerce
A modern shopping experience like the one you know from large online shops. Optimized for your B2B requirements.
- Filter by category, brand, deposit and company, dynamic sidebar (shows only filters with available items)
- Detailed product information with images
- Fast search across all offers
- Mark products as favorites and find them again quickly in the catalog
- RRP next to the purchase price for a quick margin check
Intelligent cart system
Collect products from different sellers in a single cart. With automatic grouping by provider.
- Multi-seller cart
- Automatic quantity and value validation per seller
- Cross-selling to reach minimum order values
Clear checkout process
Completing an order is quick and easy. With a clear overview of all items, costs and delivery details.
- Clear order summary
- Delivery address and time frame selectable
- Order confirmation by email
- Choose pickup or shipping as the delivery method
- Shipping information from the seller directly at checkout
Mobile shopping. Whether in the store or on the go.
Order conveniently from the couch, on the go or right in the warehouse. Trayed is optimized for smartphones and tablets.
- Responsive design for all screen sizes
- Touch-optimized operation
- Full functionality even on your smartphone
Shared cart for teams Pro
Several employees can fill a cart together or continue working on orders. Ideal for teams with distributed responsibilities.
- One cart for the entire company
- Real-time synchronization between users
- Can be enabled per company
Notifications
Product notifications
Never miss a great offer again. Get notified about new products in general or specifically about categories, sellers or keywords as soon as new products are listed.
- Notification about new products
- Filter by categories and sellers
- Configurable notification times
- Notification by email and directly on the platform via the notification center (bell, top right)
Orders
Order management & status tracking
Keep an overview of all your orders. From placing the order to billing.
- Overview of all active and past orders
- Live status updates
- Shipment tracking details via link
- View and download the invoice for the order
- Contact details of the seller for direct questions
Order cancellation for customers
As long as the order has not yet been confirmed, you can cancel it yourself.
- Cancellation possible at any time before confirmation
- Automatic notification to the seller
- No fees
Complaint management
Report problems with a delivery directly on the order. You resolve the case with the seller via the platform; if needed, the Trayed team mediates.
- Open a complaint directly on the order
- Communication with the seller in one place
- Escalation to Trayed if no solution is found
What we are working on
These features are currently in development and will become available over the coming months.
DataMapper
Import structured data according to your system requirements from any source with a visual mapping tool. Set it up once, use it again and again.
- Excel & CSV with any columns
- XML & JSON
- Save mapping templates
Mobile optimization
Full functionality on smartphone and tablet for all features in our system. Check and edit orders on the go, create or revise products.
- Responsive design for all devices
- Touch-optimized operation
Logistics partner integration
Direct connection to freight forwarders and automatic booking through our platform. We hand everything over to the forwarder digitally and receive confirmation that the order has been accepted.
- Automatic shipping labels
- Order creation with the forwarder upon order confirmation
- Live tracking for buyers
Automatic invoicing
Invoices for buyers and sellers are created and sent automatically. Legally compliant with all mandatory details and in ZUGFeRD format.
- Automatic PDF generation
- ZUGFeRD/XRechnung compliant
- Invoices on the platform or by email
Missing a feature?
We prioritize based on customer needs - get in touch with us!
Ready to get started?
Register now for free and discover all the features of Trayed.